Screenshot 2021-08-24 at 21.42.57.png

Intro


MargotCommunity is an inclusive online network helping women and gender-marginalized individuals find mentors and provide virtual 1:1 time with them.

The goal of this collaboration was to improve the experience of booking a mentor on the MargotCommunity website, with a special focus on the mobile experience.

Role


User Research

Product Strategy

UX Design

UI Design

Prototyping

Usability Testing

Tools


FigJam

Typeform

Figma

Maze

Timeline


5 weeks

Methodology


Design Thinking.

Screenshot 2021-08-24 at 22.15 1.png

The Problem


When booking a mentor, potential users have to find a mentor through an inefficient filtering system that does not allow them to add multiple filters at once, which in turn causes users to get frustrated and give up the whole process.